We can have problems with our TVs at any time, no matter how old or new they are, and it can be hard to tell if they can’t be fixed. Even though Hisense TV is a great budget TV with great sound and picture quality, it can sometimes have a black screen problem that keeps you from watching your favorite shows and Movies.
There are many things that could make a smart TV not show anything. This article has tips that make fixing the black screen problem easy. Read on to find out how to do this.
Reasons for Hisense Smart TV No Picture
Even though Hisense just got into the market, it has sped up the process of making smart TVs that aren’t too expensive. But there are many things that can cause a Hisense Smart TV to have no picture.
First, it could have been broken by a software update. It could have just been a bug that caused the screen to go black when a certain thing was done on the TV. It could also happen when a piece of hardware breaks.
If your TV’s screen isn’t working but you can still hear it playing in the background, there may be a problem with the circuit board. However, you can try the steps below to see if there’s a simpler answer.
If you are using an external device and don’t see an image, you might be on the improper input channel. When you choose “HDMI 1” from the input menu, the device that is hooked up to “HDMI 1” should be shown. The cable that connects your machine to the TV could also be loose or broken.
But to find out what the real problem is, the greatest part to do is a “factory reset.” This is the only way to understand what this problem is all about. So, here’s how to reset a Hisense Smart TV that doesn’t have a picture.
Read: Speaker Impedance Rating
Reset Hisense TV with No Picture
A factory reset will be necessary since you can’t determine whether the fault is with the hardware or software merely by glancing at the TV screen. The following are four methods for resetting a Hisense Smart TV that is not showing any images.
Taking the TV off the power source
Here’s how you can manually reset the TV.
- First, if you haven’t already, you’ll need to turn off your TV.
- After that, you should unplug everything else that is plugged into the TV. These devices could be USB, set-top boxes, cable network connections, and so on.
- You’ll need to disconnect the TV’s power cord now.
- Don’t turn on the TV for at least 2 minutes.
- Everything in the TV’s RAM gets deleted, so you’ve performed a soft reset.
- Attach the TV pack to its power supply and turn it on when the timer goes off.
If the problem was just with the software, the TV should now be able to show its picture like it always does.
Use the Reset Button
Most Hisense TVs will also have a simple, small button on the back that you can press to turn the TV off. It will be near the part of your TV where the input and output ports are.
Press and hold the reset button for about 15 seconds to reset the TV. The TV should turn itself back on by itself. When you do that, you stop pressing the reset button. If you can see the picture on your TV after pressing the reset button, that means it worked. Most Hisense TVs will also have a simple, small button on the back that you can press to turn the TV off. It will be near the part of your TV where the input and output ports are.
Press and hold the reset button for about 15 seconds to reset the TV. The TV should turn itself back on by itself. When you do that, you stop pressing the reset button. If you can see the picture on your TV after pressing the reset button, that means it worked.
Reset Hisense Roku TV with Remote buttons
If your Hisense Roku TV isn’t showing any pictures, you can reset it by pressing a simple set of buttons. Do these things.
- Press MENU on the remote for your Hisense Smart TV
- Choose “Support,” and then click “Enter” to confirm your choice. Depending on the model of your remote, the “Enter” key may be called “OK” or “Select.”
- Click “Self Diagnosis” and press “Enter” to confirm.
- Choose “Reset,” which is the last choice.
- To confirm your request, enter your security PIN.
- Reset your Hisense Smart TV to the way it was when it was made.
0000 is the default PIN for all Hisense Smart TVs if you have never changed it. If you changed your account information and can’t remember your new PIN, talk to a local Hisense Smart TV representative.
Reset your Hisense Smart TV without a remote
If your Smart TV doesn’t show any picture, you can’t reset it with the remote. You can use the power cycle to do a soft reset, which is good news. If your Hisense TV doesn’t have a picture:
- Disconnect any USB cables or external hard drives
- Put the Hisense Smart TV to sleep.
- Pull out the power cord
- Wait two (2) minutes prior to actually plugging in the TV again.
- Turn on your Smart TV
Soft resetting gets rid of system bugs, but if you want to sell or give away your Smart TV, you should look at the other two options instead.
In addition, this feature is compatible with both new and old Hisense Smart TV models.
Resetting procedure for old Hisense Smart TVs
If you have an old Hisense TV and the screen goes gray while you’re watching, you should try to reset it first before thinking about buying a new Smart TV.
To turn on the Smart TV again:
- Press and hold the “EXIT” button on your remote for at least 15 seconds.
- It will take around 15 seconds for the Hisense TV service menu to appear
- Click “OK,” and the TV will turn off.
It’s best to wait 20 seconds after resetting the Smart TV before turning it back on. This method only works for models made before 2013.
Factory Reset Your Hisense TV With Black Screen
If your Hisense TV still has a black screen, factory reset is the very last thing that will help. Follow the given steps below to reset your Hisense TV to factory settings.
- Press the * button four times on your remote. This will read out the menus so you can change settings on your Hisense Roku TV even if the screen is black.
- Press the button on your remote that says “home.”
- Move down and click on settings.
- Now scroll down to the system and click on it.
- Select Advanced system settings when you get to the bottom.
- Choose to reset the factory.
- Scroll down and choose “Reset everything to factory settings.”
Now that you’ve reset your Hisense TV to factory settings, check to see if the black screen problem is fixed.
If you’ve tried everything to fix the black screen problem and it’s still happening, customer service is your last chance. Contact customer service as soon as possible and their professionals will attempt to fix your issue by sending a technician, providing a new television or issuing a return against the television. They will try to resolve your problem. Ultimately, however, it’s all up to the warranty on your television.
As a last resort, you may have to buy an entirely new Hisense TV if you’re experiencing a black screen issue due to a hardware issue, such as an out-of-date backlight or power board. Other smart TVs, such as those from Vizio or Samsung, provide similar features at a lower cost.
If none of these methods work, the only option is to take it to a service facility and have it inspected by a certified specialist. If the TV is still under warranty, you may be able to get a new one right away. If it doesn’t, you might just have to pay to get the part fixed or just buy a new TV.
This article shows you a few simple ways to fix the Hisense TV. With clear steps, we’ve shown how to fix a Hisense TV that has sound but no picture. I hope that helped.
This FAQ is here to solve some of your problems regarding the hisense TV
Why is the red light blinking on my Hisense Tv?
If your Hisense TV’s red light starts to blink, it means that it has found a problem. There could be a short in your TV or a problem with the motherboard. To fix these problems, you need to call a technician near you or ask for help from the Hisense team.
What does it mean when Hisense Tv Screen goes black?
When the screen on your Hisense TV goes black, it means that your TV has a black screen problem, which can be fixed by replacing the bad t-con board. But before you do that, you can try turning off and on your device to see if that helps.
What to do if my tv keeps going black?
You can try some troubleshooting steps, and turning off and on your device is one of the basic and easiest. Sometimes turning off and on your device doesn’t fix the problem right away, but if you try it at least once, it may fix your black screen problem.