Buy from Audiogurus with complete peace of mind knowing that, if you aren't satisfied for any reason whatsoever, we accept products back for 30 days with absolutely "no questions asked!". This policy excludes all televisions, which are not returnable unless defective on arrival (DOA). For televisions damaged in transit or DOA, you must either refuse delivery or notify us within 24 hours of delivery.
We apologize that we cannot accept returns of the following:
- Any product missing a serial number or UPC.
- Any product for which there is a mail-in rebate or service credit.
- Any item returned more than 30 days after delivery.
We can only accept returns in like-new condition in the original box that include all original packaging material, contents, accessories and / or manuals. In the event a return is not due to our error, shipping expenses will not be refunded and a 10% restocking fee may apply.
For refunds involving credit cards, please allow 10 days for the credit to appear on your account from the time your return is received by our warehouse. For non-credit card orders such as PayPal, please allow 14 business days for the credit to appear.
After 30 days, returns may be considered on a case-by-case basis, but will ONLY be accepted for store credit.
If you are interested in returning an item, please contact us so that we may issue a return authorization number.
The return address for most orders is:
Audiogurus (Receiving Department)
807 Airport Access Road, Unit D
Traverse City, MI 49686
Thank you for shopping at Audiogurus!